Program Consulting

Program consulting is the core of the "translation" of a corporate strategy towards implementation. Programs are also the key element in the implementation process itself and carry the major load that leads to success or failure of strategies. Programs combine in complex way soft factors like the psychology of change with hard factors like the availability of resources and technical restrictions. Programs act upon the "living corporate body": while the operative business continues without loss of velocity, the most talented persons get bound in programs. This often leads to major difficulties in execution. Program consulting supports companies to overcome these obstacles.

Marketing / Sales / Service / Customer Relationship Management:

• CRM program management
• Campaign management
• Customer loyalty program management

IT Strategies and IT Management:

• Consolidation program management
• Alignment program management
• Multi-project management
• Project management for IT reorganization
• Post-merger-Integrationmanagement

Data, Information and Knowledge Management:

• Data consolidation programs
• Information management programs
• Knowledge management programs